Request
Someone asks the team to do something.
Every request, change and proposal in one place.
OpsDesk is a work tracker for DevOps teams. Anyone can raise a request in a minute. The team sees it, approves it and keeps the record.
Track · Manage · Keep things running
Add a read replica for reporting
- Requested
- Approved by the project owner
- In progress
- Done
Raise a request without learning the system
Managers and scrum masters shouldn’t need to know how the team files things to ask for something.
- Say what you needA title and a few words are enough. The team adds the technical detail.
- Approve from your inboxApprovers get an Approve or Decline link by email. The link expires after a set time.
- Follow progressRequesters can check the status from a tracking link, without needing the team’s help.
- Keep the recordEvery change to an item is kept in its history, so you can see who did what and when.
Three kinds of work, kept visibly apart
A request, a proposal and a change are different things. OpsDesk shows them differently, so a list is easy to read at a glance.
Proposal
The team suggests a change and asks for a decision before doing it.
Change
Something that was changed, or is planned, kept as the record of what happened.
Solid, dashed and double edges mark them in lists.
Sign in with your Google account
OpsDesk uses Google to confirm who you are, so there is no separate password to manage. What you can see depends on the projects an admin has added you to.
- What we readYour name, your email address and a unique Google account ID.
- What we don’t readYour Gmail, Drive, Calendar, contacts or any other Google data.
- What we use it forSigning you in, and showing your name on the items you raise, comment on or own.
- The detailsSee the privacy policy and the terms of service.